Telvanta
INTERACTIVE VOICE RESPONSE (IVR) SOLUTION

We are building AI employees that answer, qualify, and convert customer conversations across voice and messaging.

We bring voice, WhatsApp, SMS, IVR, smart dialer, surveys, Social Media Channel and AI-powered automation into one intelligent platform — helping businesses deliver faster, more human-like customer conversations across every channel.

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500+ Businesses Served99.9% Uptime SLA
META VERIFIEDWhatsApp Business API
99.9% Uptime
Meta Verified
Buy a numberSet IVR & Call RoutingSend SMSRun CampaignsConnect WhatsAppAdd Social ChannelsTrack Reports
1,000+ Reviews
1,000+ Reviews
1,800+ Reviews
2,500+ Reviews
GetApp4.6 ★ Rated
Google Play Store50,000+ Reviews
Apple App Store(30,000+ Ratings)
LIVE PLAYGROUND · NO SIGNUP

Discover how Telvanta
powers smarter conversations.

Step into the future of communication with Telvanta. See how it listens, understands, and responds like a real assistant—so you never miss a call or an opportunity. Start the demo and experience the difference yourself.

AI Agents that resolve - not just route
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@rara24/7 AVAILABILITY

Let's talk – get a call from our agent

Anytime support · No unwanted calls

Let's talk—call us at 9820405926.

PRODUCTS

Everything you need, in
one stack.

Six interlocking products that share contacts, conversations, and analytics — so a call placed in IVR shows up in the same timeline as a WhatsApp reply.

01

Cloud IVR

Auto-routing, 24/7 answering, drag-and-drop call flows and self-service menus that route by language, time of day, or skill.

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02

Bulk SMS & SMS API

High-volume one-way and two-way messaging across NTC and Ncell — with delivery receipts, retries, and 99.99% uptime.

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03

Bulk Voice Calling

Auto-routing, 24/7 answering, drag-and-drop call flows and self-service menus that route by language, time of day, or skill.

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04

Reporting & Analytics

Real-time dashboards, sentiment analysis, speech-to-text, and AI tagging that turn every conversation into structured data.

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05

On-Premises IVR

Keep all telephony data inside your perimeter. Custom routing, granular access controls, and enterprise-grade security.

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06

AI Voice Agent

Deliver natural, intelligent conversations that sound human, understand intent and get things done — on every inbound and outbound call, 24/7.

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07

AI Agent Studio

Create intelligent voice and chat agents in minutes with our no-code studio. Design conversations, connect your data, configure behaviour and go live — faster than ever.

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08

AI Chat Agent

Engage customers instantly on their favourite channels. Automate conversations, answer questions, qualify leads and drive actions — 24/7.

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09

AI Content Studio

Create high-converting messages, emails, WhatsApp templates, social posts and auto-responses in seconds. Save time, stay consistent and engage better.

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10

AI Knowledge Hub

Centralize your business knowledge and empower your AI agents to deliver accurate, consistent and up-to-date answers — every time.

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11

AI Conversation Intelligence

Understand every conversation in depth. Our AI analyses interactions across voice and chat to reveal customer intent, sentiment, key topics and opportunities — so you can take the right action.

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12

AI Insights

AI Insights turns your communication data into actionable intelligence—so you can understand performance, uncover what matters and improve every customer interaction.

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13

Analytics Dashboard

Get a complete view of every conversation across all channels. Track performance, measure impact and make smarter decisions with real-time insights.

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14

API Platform

Power your products and workflows with Telvanta.ai's robust APIs. Integrate voice, messaging, AI and analytics into any application.

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15

Integrations Platform

Telvanta.ai integrates seamlessly with your CRM, ERP, APIs and business applications to unify data, automate workflows and deliver exceptional customer experiences.

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16

Security & Compliance

Telvanta.ai is built with security, privacy and compliance at the core—so you can focus on what matters most: your customers.

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17

Webhooks & Automation

Use Webhooks and automation to connect Telvanta.ai with your existing tools and build powerful workflows that run in real time.

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EXPERIENCE THE NEW CX

Built on three
pillars of CX.

Cognition, Convergence and Orchestration — the foundation behind every Telvanta conversation.

1K+ Happy Customers4.5/5
COGNITION

AI-first, context-aware, always learning

AI resolves routine queries, augments agents in real time, and learns from every interaction.

CONVERGENCE

One Platform. One View. Frictionless Journeys.

IVR, SMS, WhatsApp, voice and email orchestrated on a single Telvanta omnichannel surface.

ORCHESTRATION

Balance automation with human empathy

Frictionless escalation between AI agents and humans — so every conversation lands with care.

CX DELIGHT

Human–AI intelligence with
Telvanta infrastructure for CX
delight.

Built on Cognition, Convergence, and Orchestration, Telvanta connects AI agents, communication channels, and telecom infrastructure into one platform that powers smarter, more connected customer experiences.

Cognition
Cognition

Telvanta combines AI agents, conversational intelligence, and automation to understand customer intent, resolve routine requests, and continuously improve every interaction. From first contact to resolution, intelligence is embedded into every conversation.

  • AI voice and chat agents available 24/7
  • Real-time agent assistance and recommendations
  • Conversation analytics and actionable insights
ONE PLATFORM. EVERY CHANNEL.

Communication control center,
All in one platform

From Yesterday35.25%
Total DM Conversations12,879
Telvanta
AGENTIC AI

One agentic communication hub
CpaaS APIs + UCaas inbox + AI continuity

Telvanta unifies telecom infrastructure, workflow automation and AI agents in a single enterprise-ready platform.

AGENTIC COMMUNICATION HUB

AI layer above the telecom layer. No context loss. No extra hops.

Monday, 1 June

Hi, I need to set up an IVR and WhatsApp Business account for my company.

8:28 PM

8:28 PM

Great! I've noted your requirements. A specialist will contact you shortly.

Responded by Telvanta AI Agent

LiveResolving 1,284 conversations

CPaaS: programmable infrastructure

Voice API, IVR API, SMS/OTP, WhatsApp API, webhooks, event streams, programmable call flows and developer SDKs.

UCaaS: ready-to-deploy operations

Omnichannel inbox for WhatsApp, FB, Instagram, TikTok and voice; AI-first routing; agent assist; analytics.

500 msAI ROUTING TARGET
2-4 WeekENTERPRISE INTEGRATION
6BILLABLE MODULES
1CUSTOMER CONTEXT LAYER

Result: Enterprise response latency can move from minutes to milliseconds, while every interaction becomes a training signal.

SOLUTIONS

Built for every team and
every industry.

From solo operators to large-scale teams, our platform delivers the same powerful set of tools—flexible, scalable, and tailored to fit your unique workflows and business needs.

Healthcare

Ensure timely and reliable communication between patients, staff, and departments to improve care delivery. Ensure timely and reliable communication between patients, staff, and departments to improve care delivery.

Voice BroadcastBulk SMSWhatsApp BusinessCRM Integration
Healthcare

Fintech

Enable real-time, event-driven communication for onboarding, KYC, and payment notifications in fast-scaling environments. Enable real-time, event-driven communication for onboarding, KYC, and payment notifications in fast-scaling environments.

Voice BroadcastBulk SMSWhatsApp BusinessCRM Integration
Fintech
HOW IT WORKS

Live in minutes, not
months.

Four steps to take your IVR, SMS, WhatsApp, Voice Broadcast and AI Voice Agent live — all wired into the same inbox, the same analytics, the same SLA.

01

Connect your channels

Plug in WhatsApp Business, SMS sender IDs, IVR DIDs, and AI voice agents in minutes.

  • Meta-approved WABA in 24h
  • NTC + Ncell numbers ready
  • Bring-your-own SIP supported
02

Configure workflows

Drag-and-drop IVR menus, broadcast schedules, AI agent personas and routing rules.

  • No-code flow builder
  • Templates
  • Reusable conversation blocks
03

Launch across channels

Send your first WhatsApp campaign, voice broadcast or AI-handled call from one console.

  • Audience segments + DLT
  • Send-time optimization
  • Smart fallback (WA → SMS → Voice)
04

Measure & optimize

Real-time dashboards for delivery, intent, CSAT and revenue attribution per channel.

  • Live agent + AI scorecards
  • Export to BI / Sheets
  • A/B tested templates
VOICES

Success stories from
our customers

See how leading companies are transforming customer communication, improving efficiency, and scaling faster with Telvanta.

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Read Case Study

“Instant responses and zero missed customer calls”

We helped a growing service business streamline their inbound communication system using Telvanta's smart call routing and automation. The result was faster response times, improved lead handling, and a significantly better customer experience.

Nabraj AdhikariNabraj AdhikariFounder • Creative Private Venture
INSIGHTS & IDEAS

Insights, strategies & trends in
business communication

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The Complete Guide to AI Voice Agents in 2026

The Complete Guide to AI Voice Agents in 2026AI & Automation

Learn how AI voice agents are transforming customer conversations, improving experiences and driving measurable business results.

May 16, 2026•8 min read

WhatsApp Business API Best Practices for 2026

WhatsApp Business API Best Practices for 2026WhatsApp Business

Actionable tips to maximize engagement, ensure compliance and unlock the full potential of WhatsApp.

May 14, 2026•6 min read

10 Ways AI Chat Agents Improve Customer Support Efficiency

10 Ways AI Chat Agents Improve Customer Support EfficiencyAI & Automation

Discover how AI chat agents reduce response time, automate FAQs and help support teams deliver exceptional experiences.

May 12, 2026•7 min read

How Conversation Intelligence Helps You Understand Customers Better

How Conversation Intelligence Helps You Understand Customers BetterCustomer Experience

See how analyzing every call and chat reveals customer intent, sentiment and friction so your teams can act on what customers really need.

May 10, 2026•6 min read
TRUST LAYER

Trusted by 500+
businesses across the world

From neighborhood clinics to national banks — built on carrier-grade infra, backed by humans who answer the phone.

500+BUSINESSES ACROSS THE WORLDFrom startups to enterprise
10M+MESSAGES DELIVERED / MOSMS · WhatsApp · RCS
1M+CALLS HANDLED / MOIVR · broadcast · AI
99.9%UPTIME GUARANTEEDDual-carrier failover
Meta Business PartnerNTC interconnectNcell interconnectISO 27001DLT compliantTRAI-aligned
Telvanta platform
START FOR FREE - NO CREDIT CARD

Ready to see Telvanta
in action ?

From AI voice agents and IVR to WhatsApp, SMS, and omnichannel support— Telvanta helps your business respond faster, automate smarter, and never miss an opportunity.

Try for freeContact sales

10+ social channels in one place

50+ CRM integrations

GLOBAL COVERAGE

International numbers for
every market

Local presence, global reach. Provision DID numbers in 50+ countries with instant activation and AI-powered routing.

50+COUNTRIES
250+NUMBERS
5REGIONS
Popular Numbers
USA
USA

Phone Number

UK
UK

Phone Number

Australia
Australia

Phone Number

India
India

Phone Number