We are building AI employees that answer, qualify, and convert customer conversations across voice and messaging.
We brings voice, WhatsApp, SMS, IVR, smart dialer, surveys, Social Media Channel and AI-powered automation into one intelligent platform — helping businesses deliver faster, more human-like customer conversations across every channel.
Discover how AakashTel
powers smarter conversations.
Step into the future of communication with AakashTel. See how it listens, understands, and responds like a real assistant—so you never miss a call or an opportunity. Start the demo and experience the difference yourself.
Let's talk – get a call from our agent
Anytime support · No unwanted calls
Let's talk—call us at 9820405926.
Everything you need, in
one stack.
Six interlocking products that share contacts, conversations, and analytics — so a call placed in IVR shows up in the same timeline as a WhatsApp reply.
Built on three
pillars of CX.
Intelligence, Unity and Harmony — the foundation behind every Aakashtel conversation.
1K+ Happy Customers4.5/5
AI-first, context-aware, always learning
AI resolves routine queries, augments agents in real time, and learns from every interaction.
One Platform. One View. Frictionless Journeys.
IVR, SMS, WhatsApp, voice and email orchestrated on a single Aakashtel omnichannel surface.
Balance automation with human empathy
Frictionless escalation between AI agents and humans — so every conversation lands with care.
Human–AI intelligence with
Aakashtel infrastructure for CX
delight.
Built on Intelligence, Unity, and Harmony, AakashTel connects AI agents, communication channels, and telecom infrastructure into one platform that powers smarter, more connected customer experiences.
AakashTel combines AI agents, conversational intelligence, and automation to understand customer intent, resolve routine requests, and continuously improve every interaction. From first contact to resolution, intelligence is embedded into every conversation.
- AI voice and chat agents available 24/7
- Real-time agent assistance and recommendations
- Conversation analytics and actionable insights
Communication control center,
All in one platform
Every call, SMS, WhatsApp and social DM lands in one queue with full context — no tab-switching, no lost threads.
One agentic communication hub
CpaaS APIs + UCaas inbox + AI continuity
AakashTel unifies telecom infrastructure, workflow automation and AI agents in a single enterprise-ready platform.
AGENTIC COMMUNICATION HUB
AI layer above the telecom layer. No context loss. No extra hops.
Monday, 1 June
Hi, I need to set up an IVR and WhatsApp Business account for my company.
8:28 PM
Great! I've noted your requirements. A specialist will contact you shortly.
8:28 PM
Responded by AakashTel AI Agent
Live · Resolving 1,284 conversations
CPaaS: programmable infrastructure
Voice API, IVR API, SMS/OTP, WhatsApp API, webhooks, event streams, programmable call flows and developer SDKs.
UCaaS: ready-to-deploy operations
Omnichannel inbox for WhatsApp, FB, Instagram, TikTok and voice; AI-first routing; agent assist; analytics.
Result: Enterprise response latency can move from minutes to milliseconds, while every interaction becomes a training signal.
Built for every team and
every industry.
From solo operators to large-scale teams, our platform delivers the same powerful set of tools—flexible, scalable, and tailored to fit your unique workflows and business needs.
Healthcare
Ensure timely and reliable communication between patients, staff, and departments to improve care delivery.
Fintech
Enable real-time, event-driven communication for onboarding, KYC, and payment notifications in fast-scaling environments.
E-commerce
Order confirmations, delivery updates and COD verification across SMS, WhatsApp and voice — automatically.
Live in minutes, not
months.
Four steps to take your IVR, SMS, WhatsApp, Voice Broadcast and AI Voice Agent live — all wired into the same inbox, the same analytics, the same SLA.
Connect your channels
Plug in WhatsApp Business, SMS sender IDs, IVR DIDs, and AI voice agents in minutes.
- Meta-approved WABA in 24h
- NTC + Ncell numbers ready
- Bring-your-own SIP supported
Configure workflows
Drag-and-drop IVR menus, broadcast schedules, AI agent personas and routing rules.
- No-code flow builder
- Templates
- Reusable conversation blocks
Launch across channels
Send your first WhatsApp campaign, voice broadcast or AI-handled call from one console.
- Audience segments + DLT
- Send-time optimization
- Smart fallback (WA → SMS → Voice)
Measure & optimize
Real-time dashboards for delivery, intent, CSAT and revenue attribution per channel.
- Live agent + AI scorecards
- Export to BI / Sheets
- A/B tested templates
Success stories from
our customers
See how leading companies are transforming customer communication, improving efficiency, and scaling faster with AakashTel.
Browse All“IVR that sounds like our brand, live in a day”
The drag-and-drop flow builder let us launch a full IVR with language routing in a single afternoon. Missed calls dropped by 70% in the first month and reporting shows exactly where every call lands.
Priya SharmaOperations Lead • Himalayan Health Group
“Instant responses and zero missed customer calls”
We helped a growing service business streamline their inbound communication system using AakashTel's smart call routing and automation. The result was faster response times, improved lead handling, and a significantly better customer experience.
Nabraj AdhikariFounder • Creative Private Venture
“Our WhatsApp campaigns finally convert”
Moving broadcast and support onto the official WhatsApp Business API with AakashTel doubled our reply rates. Every conversation lands in one inbox, and the AI agent handles the routine questions before our team even sees them.
Sandeep AdhikariFounder • Creative Private Venture
Insights, strategies & trends in
business communication
How IVR Systems Are Transforming Customer Support
IVR SolutionsModern IVR systems have evolved into intelligent communication engines that go far beyond simple call routing. Businesses today are using IVR to automate repetiti...
The Power of Bulk SMS in Business Communication
Bulk SMS & MessagingModern IVR systems have evolved into intelligent communication engines that go far beyond simple call routing. Businesses today are using IVR to automate repetiti...
5 Ways to Improve Customer Experience with Automation
Customer ExperienceModern IVR systems have evolved into intelligent communication engines that go far beyond simple call routing. Businesses today are using IVR to automate repetiti...
IVR vs Traditional Call Centers: What's Better?
Automation & AIModern IVR systems have evolved into intelligent communication engines that go far beyond simple call routing. Businesses today are using IVR to automate repetiti...
Trusted by 500+
businesses across Nepal
From neighborhood clinics to national banks — built on carrier-grade infra, backed by humans who answer the phone.
Ready to see Aakashtel
in action ?
From AI voice agents and IVR to WhatsApp, SMS, and omnichannel support— AakashTel helps your business respond faster, automate smarter, and never miss an opportunity.
10+ social channels in one place
50+ CRM integrations
International numbers for
every market
Local presence, global reach. Provision DID numbers in 50+ countries with instant activation and AI-powered routing.