ANALYTICS

Analytics Dashboard
Unified communication reporting.

Get a complete view of every conversation across all channels. Track performance, measure impact and make smarter decisions with real-time insights.

Real-time & historical reporting
Unified metrics across all channels
Custom dashboards & reports
Export, schedule & share with ease
Role-based access & team visibility

A unified analytics dashboard showing conversations, contacts, response time, resolution rate and CSAT, a conversations-over-time chart, channel mix and a per-channel performance table.

No credit card required

Setup in minutes

Cancel anytime

Reporting across every channel

WhatsAppVoice CallsEmailSMSLive ChatWeb PushSocial MediaIn-AppMore

One dashboard. Complete visibility.

Real-time Overview

Live view of conversations, contacts, response time and more.

Custom Dashboards

Build dashboards that matter to your team.

Advanced Filters

Drill down by channel, team, campaign, date, labels and more.

Scheduled Reports

Automate reports and deliver insights to your inbox.

Data Export

Export reports in CSV, Excel or PDF with one click.

Multi-team Insights

Compare team performance and track KPIs in one place.

Insights that drive results

Identify peak hours & trends

Measure campaign performance

Track agent & team productivity

Monitor customer satisfaction

Take action with confidence

Conversations by Channel

WhatsApp38%Voice Calls24%Email16%SMS10%Live Chat7%Others5%

Key Insights

WhatsApp up 24%Conversations increased by 24% compared to last week.

Faster repliesAverage response time improved by 8.3%.

Cart recoveryAbandoned cart recovery campaign generated 12.4% more conversions.

CSAT above targetSupport team CSAT score is above the target.

View all insights

Built for every team

Support Teams

Resolve faster and improve customer satisfaction.

Sales Teams

Track leads, pipelines and communication performance.

Marketing Teams

Measure campaign impact and audience engagement.

Operations

Monitor overall communication and team efficiency.

Leadership

Get executive insights and make data-driven decisions.

Seamless Integrations

SalesforceHubSpotZoho CRMFreshdesk

PipedriveGoogle AnalyticsMicrosoft TeamsSlack

+ More Integrations

Enterprise-grade Security

End-to-end Encryption

Role-based Access Control

GDPR Compliant

Secure Data Centers

99.9% Platform Uptime

Measure every conversation.Improve every experience.

Unified reporting across all channels to help you take action and grow your business.

Analytics Dashboard Unified communication reporting.