Telvanta
VIDEO SUPPORT

See the Issue.Solve it Faster.

Deliver face-to-face support experiences with Telvanta.ai Video Support. Build trust, resolve complex issues instantly, and create stronger customer connections.

  • HD Video Calls in One Click
  • AI Transcripts & Smart Summaries
  • Screen Sharing & Co-browsing
  • Live Annotations & File Sharing
  • Secure, Scalable & Enterprise-ready
  • No credit card required
  • 14-day free trial
  • Cancel anytime
Video call workspace with call controls beside the customer profile and live activity

One Platform. All Channels. Now with Video.

PhoneWhatsAppMessengerInstagramEmailLive ChatVideo SupportMore

Why Businesses Choose Telvanta.ai Video Support

Faster Issue Resolution

See the problem, understand better, and resolve in minutes — not days.

Stronger Customer Trust

Face-to-face interactions build confidence and long-lasting relationships.

Reduce Repeat Contacts

Clear visual communication reduces misunderstandings and follow-ups.

Increase First Call Resolution

Solve complex issues on the first interaction with visual context.

Boost Agent Productivity

AI tools, call summaries and smart notes save time and effort.

Enterprise Grade Security

End-to-end encrypted sessions with role-based access and compliance.

HOW IT WORKS

Smarter Video Support in 4 Simple Steps

1. Start a Video Call

Customers request a video call from your website, app, email, or support agent.

2. Connect & Collaborate

Connect instantly in HD. Share screens, files, and annotations in real-time.

3. AI Assist in Real-time

AI suggests solutions, pulls relevant knowledge, and captures key moments.

4. Resolve & Follow Up

Wrap up with summaries, send follow-ups, and track satisfaction effortlessly.

Agent and customer on a video call with screen sharing and annotations
POWERFUL FEATURES

Everything You Need forExceptional Video Support

  • HD Video & Crystal Clear Audio
  • Screen Sharing & Co-browsing
  • Live Annotations & Whiteboard
  • File & Document Sharing
  • AI Transcripts & Summaries
  • In-call Chat & Notes
  • Recording & Call History
  • Smart Routing & Queues
  • Customer Satisfaction Surveys
  • Multi-device Support

Real Results. Measurable Impact.

Businesses using Telvanta.ai Video Support deliver better experiences and outcomes.

45%

Faster Issue Resolution

35%

Increase in First Call Resolution

60%

Higher Customer Satisfaction

2.5x

More Complex Issues Resolved

40%

Reduction in Repeat Contacts

Works Seamlessly with Your Favorite Tools

Zoho CRMSlackiCloud CalendarMicrosoft TeamsSalesforceHubSpot& More

Frequently Asked Questions

AEO Optimised

Ready to Deliver Face-to-Face SupportThat Customers Love?

Start your 14-day free trial. No credit card required.

  • No credit card required
  • 14-day free trial
  • Cancel anytime