Now serving all 77 districts of Nepal — IVR, Bulk SMS & WhatsApp API on one platform. Get started at Rs. 1,499

Telvanta
OMNICHANNEL SUPPORT

One Inbox.Every Channel.Happy Customers.

Telvanta.ai unifies all your support channels in one smart platform. Respond faster, resolve better, and deliver experiences your customers love.

  • No credit card required
  • 14-day free trial
  • Cancel anytime
Unified support inbox with conversations from every channel

All Channels. One Inbox.

WhatsAppMessengerInstagramFacebookEmailLive ChatTwitter / XTelegramPhoneMore

Today's customers don't think in channels.Why should your support?

Give your agents the context, tools, and automation they need to deliver exceptional support — every time.

Faster Responses

Resolve up to 50% more tickets

Better Experiences

Delight customers across every channel

Smarter Agents

AI-powered suggestions and automation

Stronger Loyalty

Happy customers stay and recommend

POWERFUL FEATURES

Everything you need for modern support

Unified Inbox

Manage all conversations from multiple channels in one place.

AI-Powered Assistant

Auto-reply, smart suggestions, and intent detection.

Automation & Macros

Save time with workflows, macros, and auto assignments.

Team Collaboration

Internal notes, mentions, and shared ownership made easy.

Knowledge Base

Empower agents and customers with self-serve knowledge.

Reports & Analytics

Track performance and improve with powerful insights.

Explore all features

Results that speak for themselves

45%

Faster Response Time

35%

Increase in First Contact Resolution

60%

More Efficient Agents

40%

Higher Customer Satisfaction

2.5x

More Conversations Handled

Built for every support team

E-commerce

Deliver order updates, returns, and customer care at scale.

SaaS & Technology

Support users across time zones and channels.

Healthcare

Provide timely support with privacy and empathy.

Education

Help students and parents with admissions and queries.

Financial Services

Build trust with quick, secure, and reliable support.

And many more…

Conversation queue, volume, CSAT and channel breakdown on one dashboard

One platform.Infinite connections.

Connect every channel your customers use. Break silos. Create conversations. Build relationships.

Why teams love Telvanta.ai Omnichannel Support

Easy to Setup

Get started in minutes, no coding required.

Scalable

From startups to enterprises.

Secure

Enterprise-grade security and compliance.

99.9% Uptime

Reliable support, always on.

Loved by Customers

Trusted by 1,800+ businesses worldwide.

Trusted by 1,800+ Businesses Worldwide

DarazBritish CouncilGovernment of NepalTVSSamsungPathaoNIC ASIAVolkswagenWWFVianet

Frequently Asked Questions

AEO Optimised

Ready to deliver support your customers love?

Unify your channels. Empower your agents. Delight your customers.

  • No credit card required
  • 14-day free trial
  • Cancel anytime

All channels. One platform.

Better support. Happy customers.