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Telvanta
FOR GOVERNMENT

The Right Alert.
To the Right People.

At the Right Time.

Telvanta.ai helps government agencies send critical alerts and notifications across multiple channels instantly—ensuring timely information delivery and citizen safety.

An emergency alert going out at once over SMS, WhatsApp, voice, email, app push and a public notice board.

The impact you can achieve

Faster Alert DeliveryReach citizens instantly through their preferred channels.
Wider ReachCommunicate in multiple languages across all demographics.
Better Prepared CommunitiesDeliver timely alerts that help citizens take action.
Greater TransparencyShare important updates and build public trust.
Operational EfficiencyAutomate alerts and reduce manual communication effort.

Key Results for Government*

70%+Faster Emergency Alert Delivery
65%+Increase in Citizen Reach
55%+Improvement in Response Rate
50%+Reduction in Manual Communication Effort
45%+Increase in Citizen Satisfaction

*Based on Telvanta.ai customer data

Multi-Channel Alerts

Send alerts via SMS, voice, email, WhatsApp, app push and more.

Targeted & Segmented

Reach specific groups based on location, language or audience.

Scheduled & Automated

Send recurring, delayed or trigger-based notifications.

Real-Time Updates

Share urgent updates instantly during critical situations.

Two-Way Engagement

Allow citizens to reply, confirm, or get more information.

Analytics & Reports

Track delivery, reach, engagement and acknowledgements.

How Alerts & Notifications Work

Create Alert

Draft your message with clear instructions and details.

Choose Audience

Select target audience by location, department or interest.

Select Channels

Pick one or more channels for maximum reach.

Schedule / Trigger

Send instantly or schedule for a future time.

Deliver Alert

Alerts are delivered across all selected channels.

Citizen Acknowledgment

Citizens receive and acknowledge or respond.

Analyze & Improve

Review performance and improve future communications.

Popular Use Cases

Emergency Alerts

Send urgent messages during floods, earthquakes, fires and other emergencies.

Weather Notifications

Share weather updates, warnings and safety instructions.

Service Disruptions

Notify citizens about water, power, transport or other service interruptions.

Public Health Alerts

Communicate disease outbreaks, vaccination drives and health advisories.

Event & Program Updates

Inform citizens about public events, road closures and government programs.

Policy Announcements

Share new policies, rule changes and important official notices.

Exam & Result Notifications

Send exam schedules, results and admission updates.

Security & Safety Alerts

Notify about security threats, suspicious activities and safety precautions.

Alerts & Notifications Analytics Overview

Alerts Sent4.28M28% vs last 30 days
Delivered4.05M26% vs last 30 days
Delivery Rate94.6%3% vs last 30 days
Read / Open Rate72.3%6% vs last 30 days
Response Rate28.7%8% vs last 30 days
Acknowledged2.18M31% vs last 30 days

Alerts Over Time

1.5M1M500K0
May 5May 12May 19May 26Jun 2

Alerts by Channel

SMS40%
WhatsApp25%
Voice Call15%
Email12%
App Push6%
Others2%

Top Alert Categories

Emergency Alerts35%
Service Disruptions22%
Weather Alerts18%
Health Alerts15%
Others10%

Telvanta.ai ensures our citizens always get the right information at the right time. It has transformed how we communicate and respond during critical situations.

Ramesh PoudelChief Information OfficerKathmandu Metropolitan City

Seamlessly Integrates With Your Systems

NEPALPAYmo:moeSewaNIC ASIAZoho CRMsalesforceGoogle Workspaceand more

Frequently Asked Questions

Keep your citizens informed. Keep your community safe.

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