Right Trigger.
Right Journey.
Better Outcomes.
Launch the right journeys at the perfect moment. Smart Triggers detect customer events and behaviours in real-time to start automation that drives engagement and results.
- Event & behaviour-based triggers
- Real-time detection across all channels
- Audience, property & custom triggers
- AI-powered intent & predictive triggers
- Instant, scheduled or recurring triggers
- Performance tracking & optimization
Detect events and behaviours across every channel
Website
SMS
Live Chat
Voice Calls
More
Trigger journeys based on what matters most
Telvanta Smart Triggers use real-time data and AI intelligence from One Brain to launch the most relevant journey—at the exact moment it matters.
Smarter Triggers.
Stronger Journeys.
Real-time triggers across all channels
AI-powered intent & predictive triggers
Combine multiple conditions with AND/OR logic
Reduce manual work with automation
Continuous optimization for better results
HOW IT WORKS
How Smart Triggers work
Detect
Capture events and behaviours across all channels.
Evaluate
Apply conditions, rules and AI insights to qualify the trigger.
Trigger
The right journey is launched automatically in real-time.
Automate
Actions and messages are executed across channels.
Optimize
Track performance and improve triggers for better outcomes.
Real-time
Instant detection & response
AI-Powered
Smarter decisions with One Brain intelligence
Cross-Channel
Unified triggers across all communication
Flexible
Simple to complex logic & conditions
Scalable
Handle millions of events with ease
Secure
Enterprise-grade security & compliance
Trigger the right journey. Every time.
Use Telvanta Smart Triggers to automate at the perfect moment and deliver experiences your customers love.
- No credit card required