VOICE SELF-SERVICE

Let Your CustomersGet Answers— Just by Speaking.

Telvanta Voice Self-Service empowers customers to get instant answers, complete tasks, and resolve issues — 24/7.

INTELLIGENT. VOICE-FIRST. CUSTOMER-LOVED.

Solve More IssuesWithout HumanIntervention

Our Voice Self-Service handles common queries, transactions, and account updates—accurately and instantly.

Trusted by 1,800+ Businesses Worldwide

POWERFUL CAPABILITIES

Intelligent IVR

Smart menus that understand and respond.

Voice Recognition

Accurate speech recognition in multiple languages.

Intent & Entity Detection

Understands what customers want and what they mean.

Secure Authentication

Verify customers securely with voice or OTP.

System Integrations

Connect with CRM, ticketing, billing & more.

Analytics & Insights

Track conversations, intent trends & performance.

HOW IT WORKS

1Customer CallsCustomer dials your number.
2Voice AI GreetsSmartVoice welcomes and listens.
3Understands & ResolvesAI understands intent and resolves or processes the request.
4Task CompletedCustomer gets the answer or action they need.
5Escalate if NeededComplex issues are seamlessly transferred to live agents.

PERFECT FOR EVERY INDUSTRY

E-commerce

Order status, returns, refunds & more.

Banking & Finance

Balance inquiry, payments, cards & loan info.

Healthcare

Appointments, test results, insurance & more.

Telecom

Plan details, recharges, data usage & support.

Travel & Hospitality

Bookings, cancellations, itineraries & updates.

Education

Admissions, fees, schedules & results.

Give Your Customers the Powerto Help Themselves.

Telvanta Voice Self-Service reduces call volume, improves satisfaction, and lets your team focus on what truly matters.