Telvanta
TRIAL CONVERSION JOURNEY

From Trial to Loyal
Customer.
Drive Conversions.

Nurture trial users with personalized, multi-channel experiences that showcase value, build trust, and convert more trials into paying customers.

Trial Conversion Journey Overview

Trial Sign Ups

12,850

18.6%vs last 30 days

Active Trials

9,462

21.4%vs last 30 days

Conversion Rate

23.74%

16.2%vs last 30 days

Paid Conversions

3,012

15.3%vs last 30 days

Revenue Generated

NPR 8.73M

22.5%vs last 30 days

Trial Conversion Journey Builder (Example)

Edit JourneyView Analytics
TRIGGERS
  • Trial Sign Up
  • Trial Started
  • Feature Used
  • Inactive User
  • Trial Expiring Soon
ACTIONS
  • Send Email
  • Send SMS
  • WhatsApp
  • In-App Message
  • Push Notification
  • Create Task
  • Add to List
  • Update Field
  • Delay / Wait
LOGIC
  • Condition
  • Split Path
  • Goal
  • Exit
Start TriggerTrial Sign Up
Send Welcome EmailHere’s what you can achieve
Wait for 1 Day
Feature EducationShow key features and how to use
Used Key Feature?
Send Success StorySee how others succeed
Send Educational EmailTips to get started
Wait for 2 Days
Wait for 2 Days
Trial Expiring Soon?
Still Inactive?
Send Upgrade OfferExclusive trial upgrade discount
Send Value ReminderMaximize your trial experience
Re-engagement OfferWe miss you! Come back and get more value
Converted to PaidMove to Customer Journey

Why Trial Conversion Journeys Work

  • Highlight Value EarlyShow users the core value quickly with guided experiences.
  • Personalized CommunicationDeliver relevant content based on user behavior and interests.
  • Reduce Drop-offsRe-engage inactive users before they churn or ignore your product.
  • Increase ConversionsTimely nudges and offers help convert trials into paid customers.
  • Improve Customer Lifetime ValueConvert the right users and build long-term relationships.
Did you know?Companies with optimized trial conversion journeys see 2.6x higher conversion rates.

Top Conversion Channels

  • Email44%
  • In-App Message28%
  • WhatsApp16%
  • SMS8%
  • Push Notification4%

Best Practices for Trial Conversion Journeys

  1. Deliver quick winsHelp users achieve small successes early.
  2. Educate consistentlyShare tips, tutorials, and relevant content.
  3. Use social proofShare testimonials and case studies.
  4. Create urgencyUse time-sensitive offers before the trial ends.
  5. Personalize offersTailor offers based on usage and engagement.
  6. A/B test continuouslyTest messages, timing, and offers for best results.

Ready-to-Use Trial Conversion Templates

View All Templates

Product Onboarding

Guide users to the "Aha!" moment.

Feature Adoption

Promote key features users haven't tried.

Trial Expiry Reminder

Remind and encourage upgrade before expiry.

Success Story Nurture

Share customer success stories and outcomes.

Upgrade Offer

Send exclusive offers before trial ends.

Powerful Capabilities

  • Drag & Drop BuilderBuild journeys easily with zero coding.
  • Multi-channel OrchestrationReach users via Email, SMS, WhatsApp, Push & more.
  • Behavior TrackingTrack feature usage, engagement, and inactivity.
  • Goal & Conversion TrackingTrack conversions and measure journey performance.
  • AI RecommendationsAI suggests content, timing, and best actions.
  • Real-time AnalyticsMonitor performance and optimize in real-time.

Maximize your trial conversions.

Guide users, deliver value, and grow your business.

  • Free personalized demo
  • No credit card required
  • Cancel anytime
  • 99.9% Platform Uptime
  • Enterprise Grade SecurityYour data is always safe
  • GDPR & DND Compliant100% policy compliant
  • 24/7 Expert SupportWe’re here to help
  • Trusted by 1,800+ BusinessesAcross 20+ Countries