Telvanta
AI SUGGESTED REPLIES

Reply Smarter.
Respond Faster.
Close More Deals.

Telvanta AI Suggested Replies helps your team craft the perfect response in seconds — so every conversation moves forward.

  • AI-powered reply suggestions in real-time
  • Context-aware and brand-aligned responses
  • Supports all channels: Email, Chat, SMS & Social
  • Increase response speed and customer satisfaction
  • Learn from every conversation and get better
The Telvanta inbox with an AI-suggested reply drafted beside the customer's conversation and contact details

62%

Faster Response Time

per conversation

45%

Increase in Conversions

across teams

90%

Customer Satisfaction

CSAT score

3x

More Conversations Handled

per agent

Enterprise

Grade Security

SOC 2 compliant

Intelligent Replies for Every Conversation

AI that understands context and helps you reply with confidence.

Context-Aware AI

AI reads the entire conversation history to suggest the most relevant replies.

Brand-Aligned Responses

Replies match your brand tone and messaging automatically.

Multiple Tone Options

Choose from Professional, Friendly, Casual or Custom tones.

Multi-Channel Support

Get suggestions across Email, Chat, WhatsApp, SMS and Social Media.

Continuous Learning

AI learns from your team's conversations and improves over time.

One-Click Use

Use, edit or send replies in one click — right from your inbox.

How AI Suggested Replies Works

  1. 1Receive a MessageA customer sends a message on any channel.
  2. 2AI Understands ContextAI analyzes the intent, history and key details.
  3. 3Get Smart SuggestionsPersonalized replies are generated instantly.
  4. 4Review & CustomizeEdit the reply or choose the one that fits best.
  5. 5Send & Close FasterSend the perfect reply and move the conversation forward.

Perfect for Every Sales Team

SaaS & Technology

Respond faster to demo, pricing and integration inquiries.

E-commerce

Answer product, order and shipping questions instantly.

Real Estate

Qualify leads and respond to property inquiries in real-time.

Financial Services

Handle account, loan and policy queries with accuracy.

Education

Reply to course, admission and fee structure questions quickly.

Healthcare

Respond to appointment, insurance and service inquiries.

Reply Smarter. Sell Better.

Empower your team with AI Suggested Replies and turn every conversation into a customer for life.

AI Suggested ReplyHi! Thanks for reaching out. I'd be happy to help you with that.
CustomerThat sounds great!

Frequently Asked Questions

AEO Optimised