Telvanta
Intent Detection

Understand Intent.
Respond
Right.

Telvanta AI detects what your leads really want across every conversation, automatically classifies the intent, and routes them to the right action or sales rep instantly.

AI-powered intent detection across channels

Real-time intent classification

Identify purchase signals & urgency

Multi-language understanding

Auto-routing & automated follow-ups

CRM sync with intent insights

Intent Detection Dashboard: total conversations, identified intents, high purchase intent and accuracy rate over the intent distribution ring, the intent trend and the recent conversations table

Trusted by 1,800+ Businesses Worldwide

DarazBritish CouncilGovernment of NepalTVSSamsungPathaoNIC ASIAVolkswagenWWFVianet

Detect Intent From Every Conversation

Website

Forms, live chat & website activity

WhatsApp

Conversations & messages

Facebook

Comments, DMs & leads

Instagram

DMs, comments & engagements

LinkedIn

Lead gen forms & messages

Phone Calls

Inquiries & call conversations

Email

Inquiries & email conversations

Offline Import

Events, lists & custom sources

How AI Intent Detection Works

Conversation Comes In

From any channel or source.

AI Analyzes

Understands the message context.

Intent Identified

Detects intent & key signals.

Confidence Score

Scores accuracy in real-time.

Route & Act

Assigns to the right sales rep or workflow.

Follow-up

Sends automated responses.

Deal Progress

Moves lead closer to conversion.

Advanced AI Understanding

  • NLP models trained for business conversations
  • Understands slang, abbreviations & context
  • Multi-language intent detection
  • Continuously learns & improves

Powerful Intent Detection

  • Identify what leads really want
  • Detect buying signals & urgency
  • Understand objections & roadblocks
  • Classify queries automatically
  • Capture key entities & details
  • Boost response accuracy & speed

Common Intents We Detect

  • Product Inquiry
  • Pricing Inquiry
  • Demo Request
  • Support Request
  • Partnership Inquiry
  • Offers

... and more

Intent in Action

  • Hi, I'm looking for pricing details for the enterprise plan.
  • Intent DetectedPricing Inquiry98%
  • Thanks! I can help you with our enterprise pricing.

Insights That Help You Win More Deals

Intent Distribution

12,842Conversations
  • Product Inquiry32.6%
  • Pricing Inquiry24.1%
  • Demo Request16.8%
  • Support Request12.7%
  • Others13.8%

Intents Over Time

2K1.5K1K5000
May 8May 22Jun 7

Top High Intent Leads

  • Rahul Sharma98%
  • Anita Verma97%
  • Vikram Singh95%
  • Pooja Mehta94%
  • Deepak Singh91%

Conversion by Intent

Product Inquiry28.4%
Pricing Inquiry24.7%
Demo Request21.3%
Support Request15.8%
Others9.8%
Overall Conversion Rate26.7%

Why Businesses Choose Telvanta AI Intent Detection

Higher Conversion

Respond with the right message at the right time

Better Productivity

Reduce manual work & increase team efficiency

Faster Response

Route & engage leads instantly

Smarter Decisions

Data-driven insights for better strategy

More Revenue

Close more deals with context & confidence

Frequently Asked Questions

AEO Optimised
Still have questions?

Our experts are here to help you.

Understand Intent. Engage Better. Convert More.

Let Telvanta AI detect the right intent, route leads instantly, and help your sales team close more deals.

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