Telvanta
FEEDBACK REQUEST

Ask for Feedback.Gain Insights.Deliver Better.

Automatically request feedback at the right time across the right channels. Understand customer sentiment, improve experiences, and build lasting loyalty.

  • Increase Responses
  • Improve Customer Experience
  • Take Action Faster
  • Build Customer Loyalty
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Trusted by 1,800+ Businesses Worldwide

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Feedback trend chart with top highlights and a 4.6 out of 5 satisfaction card
WHY IT MATTERS

More Feedback.Stronger Relationships.Smarter Decisions.

Collect feedback easily, act on it quickly, and show customers their opinions truly matter.

  • Capture feedback at every touchpoint
  • Identify issues and opportunities early
  • Improve products, services, and support
  • Turn feedback into loyalty and growth

COLLECT FEEDBACK WHERE YOUR CUSTOMERS ARE

Email

Detailed feedback with rich surveys.

SMS

Short and simple feedback links.

WhatsApp

Conversational feedback requests.

Push Notifications

Real-time feedback on mobile & web.

Voice Calls

IVR-based feedback collection.

In-App Messages

Native feedback inside your app.

POWERFUL FEATURES

Everything You Need to Collect & Act on Feedback

Smart Triggers

Send feedback requests based on actions, events, or time.

Multi-Channel Delivery

Reach customers across their preferred channels.

Automated Follow-ups

Thank customers and follow up based on responses.

Customizable Surveys

Create surveys that match your brand and goals.

Real-time Insights

Analyze responses and spot trends instantly.

Reports & Analytics

Track scores, trends, and team performance.

HOW IT WORKS

Simple Steps. Powerful Impact.

1

Trigger Feedback

Set triggers for the right time to ask for feedback.

2

Send Request

Reach customers on their preferred channel.

3

Collect Responses

Customers share feedback easily and quickly.

4

Analyze Insights

Understand sentiment, trends, and patterns.

5

Take Action

Improve experiences and build customer loyalty.

USE CASES

Perfect for Every Industry

From support teams to product leaders, feedback helps every business grow.

Explore Use Cases
E-commerceCollect feedback after orders, deliveries, and returns.
HealthcarePatient satisfaction and service feedback.
SaaS & SoftwareGather product feedback and feature suggestions.
EducationStudent and parent feedback on courses and services.
Banking & FinanceMeasure satisfaction and improve customer trust.
HospitalityGuest feedback for stays, services, and experiences.
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Listen. Learn. Improve.That’s how great businesses grow.

Start collecting feedback that drives real improvements and stronger customer relationships.

  • 14-day free trial
  • No credit card required
  • Cancel anytime

FAQ

Frequently Asked Questions

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