Telvanta
EVENT-DRIVEN CAMPAIGNS

The Right Message.
The Right Time.

Every Event.

Automatically trigger personalized campaigns based on real-time events and customer actions across every channel.

  • Respond to events in real time
  • Engage across multiple channels
  • Personalize every interaction
  • Drive more conversions and loyalty
How event-driven campaigns work, from event to trigger to delivery and tracking

8.6K

Events Tracked

24.8%vs last 30 days

5.2K

Campaigns Triggered

21.6%vs last 30 days

41.7%

Avg. Open Rate

18.2%vs last 30 days

15.3%

Avg. Click Rate

16.7%vs last 30 days

3.2M

Messages Delivered

22.1%vs last 30 days

$1.45M

Revenue Influenced

30.4%vs last 30 days

Popular Event Types

  • User Sign UpWelcome new users with a warm greeting and helpful next steps.
  • Email OpenedFollow up with relevant content based on interest.
  • Cart AbandonedRemind customers and recover lost sales.
  • Product PurchasedThank customers and suggest related products.
  • Payment FailedNotify customers and help them complete payment.
  • Support Ticket CreatedAcknowledge and keep customers informed.
View All Events

Top Performing Campaigns

View All
  • Cart Abandonment SeriesWhatsApp, Email28.6%Conversion Rate
  • Welcome New UsersEmail, In-App24.1%Conversion Rate
  • Re-engagement CampaignEmail, SMS19.8%Conversion Rate
  • Trial Expiry ReminderEmail, In-App31.2%Conversion Rate
  • Birthday Special OfferEmail, SMS22.7%Conversion Rate

Event Timeline

Today
10:45 AMUser Signed UpNew user registered on web
10:45 AMWelcome Email SentEmail delivered successfully
10:45 AMEmail OpenedUser opened welcome email
10:45 AMProduct ViewedProduct page viewed
10:45 AMAdd to CartItem added to cart
Next Step
10:45 AMCart ReminderWhatsApp message scheduled

Channels You Can Use

  • EmailPersonalized emails
  • SMSInstant text messages
  • WhatsAppTwo-way conversations
  • PushMobile push notifications
  • In-AppIn-app messages
  • VoiceAutomated voice calls

Why Event-driven Campaigns Work

  • Reach customers at the exact moment they act
  • Increase engagement with relevant communication
  • Reduce manual work and save time
  • Improve conversions and customer satisfaction
  • Continuously optimize with real-time analytics

Real-time Performance Overview

Events Triggered

This MonthLast Month
4K3K2K1K0
May 5May 12May 19May 26Jun 2

Top Events by Volume

  • User Sign Up28%
  • Cart Abandoned25%
  • Email Opened18%
  • Product Purchased15%
  • Others14%

Ready-to-Use Event Campaigns Templates

  • Welcome SeriesGreet new users and build a strong start.
  • Abandoned CartRecover lost sales with smart reminders.
  • Trial ExpiryRemind users before their trial ends.
  • Re-engagementWin back inactive users.
  • Order ConfirmationConfirm orders and build trust.
  • Birthday WishesDelight customers on special days.
View All Templates

Trigger events. Start conversations. Drive results.

Create event-driven campaigns that engage, convert and delight your audience at every important moment.

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