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Telvanta
CUSTOMER SEGMENTATION

Understand Every Customer.
Engage What Matters.

Segment Smarter.

Group your contacts based on behavior, demographics, interests, and more. Deliver personalized messages that drive engagement, loyalty, and growth.

See It In Action

Smart Segmentation

Create dynamic segments in minutes

Real-time Updates

Segments update automatically

Personalized Engagement

Send the right message to the right people

Better Performance

Increase engagement and conversions

Telvanta.ai segments console showing segment KPIs, the segment list and segment types
128Active Journeys vs last 30 days
2.84MPeople Entered vs last 30 days
245.7KConversions vs last 30 days
18.74%Conversion Rate vs last 30 days
NPR 8.73MRevenue Generated vs last 30 days

Why Use Customer Segmentation?

Targeted Messaging

Send relevant messages to the right audience.

Higher Engagement

Personalization leads to better open rates and clicks.

Increase Conversions

Engage the right prospects and drive more sales.

Improve Retention

Identify at-risk customers and re-engage them.

Data-Driven Decisions

Make smarter marketing decisions with insights.

Save Time & Effort

Automate segmentation and focus on growth.

Build Powerful Segments

  • DemographicsFilter by age, gender, location, language and more.
  • BehaviorSegment by purchase history, activity, and engagement.
  • EngagementGroup by email opens, clicks, replies, or page visits.
  • TransactionFilter by order value, frequency, product purchased.
  • Custom FieldsUse CRM data and custom fields for segmentation.
  • Predictive ScoresSegment based on AI scores and likelihood to convert.

How It Works

  1. 1

    Collect Data

    Gather customer data from all your channels and touchpoints.

  2. 2

    Create Segment

    Use filters, rules, and conditions to create dynamic segments.

  3. 3

    Preview & Refine

    Preview your segment and refine to get the perfect audience.

  4. 4

    Engage

    Launch campaigns that speak directly to each segment.

  5. 5

    Analyze & Optimize

    Track performance and optimize for better results.

Works With Your Favorite Tools

  • WhatsApp Business APIEmailSMSCRM
  • AutomationAnalyticsWebhooks

Segment Templates

  • High Value CustomersCustomers with high purchase value and repeat orders.
  • Active UsersCustomers active in the last 30 days.
  • At Risk CustomersCustomers showing low engagement or purchase frequency.
  • New LeadsRecently added contacts or downloaded leads.
  • Win-back OpportunitiesInactive customers who can be re-engaged.

Real Results with Smart Segmentation

2.7X

Higher Engagement

Segmented campaigns get 2.7x more engagement.

2.7X

Higher Open Rates

Personalized emails see 35% higher open rates.

2.7X

More Conversions

Segmented lists convert 24% better.

2.7X

Better Retention

Re-engaged customers stay 28% longer.

2.7X

Revenue Increase

Businesses see average 32% revenue lift.

2.7X

Time Saved

Automate and save up to 60% of manual work.

Right Message. Right Customer. Better Results.

Start segmenting your audience today and deliver personalized experiences that drive real growth.

  • Free personalized demo
  • No credit card required
  • Cancel anytime
  • 99.9% Platform Uptime
  • Enterprise Grade SecurityYour data is always safe
  • GDPR & DND Compliant100% policy compliant
  • 24/7 Expert SupportWe’re here to help
  • Trusted by 1,800+ BusinessesAcross 20+ Countries