Now serving all 77 districts of Nepal — IVR, Bulk SMS & WhatsApp API on one platform. Get started at Rs. 1,499→

Telvanta
WIN BACK CUSTOMERS

Compelling offers
that win back hearts
and drive action.

Create irresistible, personalized offers that address customer needs, remove hesitation and bring inactive customers back to your brand.

An offer hub headed “Smart offers. Bigger impact.” — a deep-green gift disc ringed by six pastel glyph discs on dashed spokes, flanked by their labels: Personalized for every customer, Right incentive right time, Compelling value, Easy to redeem, Performance focused and Builds lasting loyalty.

Why compelling offers matter

Recover Lost RevenueBring inactive customers back and increase sales.
Boost EngagementRe-engage customers and increase interaction.
Improve Lifetime ValueConvert one-time buyers into repeat customers.
Increase Campaign ROIBetter response rate with targeted, relevant offers.
Stronger RelationshipsShow customers you care with meaningful value.
Data-driven OptimizationLearn and improve with every campaign.

Trusted by growing businesses

10K+Businesses50M+Conversations / Month
99.99%Platform Uptime4.8/5 from 500+ reviews

Our compelling win-back offers with Telvanta.ai helped us recover 28% of inactive customers and increase repeat purchases by 34%.

Anita ShresthaHead of Growth,Foodmandu

How compelling offers work

1. Identify Opportunity

Detect inactive or at-risk customers using AI and behavioral insights.

2. Understand & Segment

Analyze customer value, preferences and past interactions.

3. Design the Offer

Create personalized offers with the right incentive, validity and conditions.

4. Deliver & Engage

Send offers on preferred channels at the right moment.

5. Track & Optimize

Measure performance, learn and refine offers for better results.

Offer types that bring customers back

Discount Offers

Special discounts or cashback to encourage immediate action.

Use cases:
Lapsed customersPrice sensitive segments

Free Credits / Trials

Give free credits or trial access to re-engage and rebuild interest.

Use cases:
Low engagementTrial expired users

Bundle & Upgrade

Offer value-packed bundles or upgrade benefits at a special price.

Use cases:
Existing usersUpsell opportunities

Loyalty Rewards

Reward returning customers with points, credits or exclusive perks.

Use cases:
Repeat purchasesLoyal but inactive users

Seasonal Offers

Leverage events and occasions with limited-time special offers.

Use cases:
Festivals & holidaysSpecial promotions

Examples of compelling win-back offers

WhatsApp
We miss you, Samir! 👋Enjoy 20% OFF on your next purchase.Use code: WELCOMEBACK20Valid for 7 days.Shop Now
Email
Exclusive just for you!Here’s 15% OFF to come back and enjoy more.Use code: COMEBACK15Valid till May 25, 2024.Redeem Offer
SMS
Special offer for you!Get NPR 200 credit on your next top-up.Reply YES to claim.Valid for 5 days.Claim Now
In-App Message
Your favorite features are waiting!Get 7 days of FREE access to Premium features.Activate Free
Push Notification
Don’t miss out!Flat 25% OFF on all plans this weekend only.View Offer

Powerful capabilities

AI-Powered Offer Recommendations

Suggest the right offers based on customer behavior and value.

Dynamic Personalization

Personalize offer type, value, message and validity for each customer.

Multi-channel Delivery

Deliver offers across WhatsApp, SMS, Email, Push, Voice and more.

Smart Timing

Trigger offers at the right time based on customer inactivity patterns.

Redemption Tracking

Track offer redemptions and performance in real-time.

A/B Test & Optimize

Test different offers and continuously improve performance.

Why compelling offers matter

Up to35%

Recovery Rate

Recover up to 35% inactive customers.

Up to2–4X

Higher Conversion

Offers convert 2–4X better than generic messages.

Up to30%

Increase in Revenue

Win-back offers drive up to 30% more revenue.

Up to25%

Higher Repeat Purchase

Boost repeat purchases with the right incentive.

Up to50%

Better Engagement

More opens, clicks and responses.

Stronger Loyalty

Turn one-time buyers into long-term loyal customers.

Create offers they can’t ignore.

Win back inactive customers with personalized offers that drive action and build lasting relationships.