Telvanta
AI SUMMARIES

Every Conversation.Summarized. Instantly.Actionable.

Telvanta.ai AI Summaries automatically turns long conversations into clear, concise summaries so your team saves time, stays informed, and takes action faster.

  • Instant AI-generated summaries
  • Key points, intent & next actions
  • Capture commitments & follow-ups
  • Reduce handle time
  • Perfect handovers
  • Better customer experience
  • No credit card required
  • 14-day free trial
  • Cancel anytime
Inbox beside a conversation and its AI summary with intent, key points and next actions

Works across all your support channels

Live ChatWhatsAppFacebookInstagram DMEmailVoice CallsTelegramSMSWebsite& More

Why Teams Love Telvanta.ai AI Summaries

Save Time

Reduce after-call work with instant summaries.

Stay Focused

Quickly understand conversations at a glance.

Better Handover

Perfect context for smooth agent-to-agent handoffs.

Never Miss Anything

Capture key details, decisions & customer commitments.

Drive Action

Identify next steps and follow-ups for faster resolution.

Improve Experience

Faster responses lead to happier customers.

How AI Summaries Work

From conversation to clarity in 4 simple steps.

1. Conversation Happens

Customer connects via any channel and chats with your team.

2. AI Analyzes

Our AI reads the entire conversation and understands the context.

3. Summary Generated

Key points, intent, sentiment & next actions are summarized instantly.

4. Share & Act

Agents review, share notes and take action faster.

A generated conversation summary with its intent, key points and tags
POWERFUL FEATURES

Smarter Summaries.Stronger Support.

  • Automatic summarization of long conversations
  • Detect intent, sentiment & urgency
  • Extract key points, decisions & commitments
  • Identify next actions & follow-ups
  • Multi-language support
  • Secure & enterprise ready

Real Impact. Measurable Results.

Businesses using Telvanta.ai AI Summaries achieve better productivity and happier customers.

60%

Reduction in After-Call Work

45%

Faster Agent Response Time

35%

Increase in Agent Productivity

2.5x

Better Handover Accuracy

90%+

Customer Satisfaction Improvement

Perfect for Every Industry

AI Summaries adapts to your business and your customers.

E-commerce

Order tracking, returns, refunds & inquiries

Banking & Finance

Account issues, KYC, transactions & support

Healthcare

Appointments, billing, insurance & support

Education

Admissions, course info, student support

Travel & Hospitality

Bookings, cancellations, itinerary changes

SaaS & Tech

Technical support, feature requests

Seamlessly Integrates With Your Tools

SalesforceHubSpotfreshdeskZoho CRMMicrosoft Teamsslack
& More

Turn Conversations Into Clarity.

Empower your team with AI Summaries and deliver faster, smarter, and more personalized support.

  • No credit card required
  • 14-day free trial
  • Cancel anytime