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Telvanta
PRODUCT UPDATES

What's new in Telvanta.ai

Explore the latest features, improvements and fixes that help you deliver better conversations, every day.

Popular:New FeaturesImprovementsIntegrationsFixesAI & Automation
A “What’s New” chart window and a waving Telvanta robot in headphones beside four update cards: New Feature AI Voice Agent 2.0, Improvement Omnichannel Inbox, Integration Salesforce Connector and Fix Call Recording Issue.

We're constantly improving Telvanta.ai for you.

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Latest Updates

  1. May 20, 2025

    NEW

    AI Voice Agent 2.0 is here!

    Our AI Voice Agent is now more human-like with advanced intent understanding, multi-language support and real-time interruption handling.

    • AI Agents
    • New Feature
    Read more
    A dark green voice console with a caller avatar, a live waveform and call controls.

  2. May 15, 2025

    Omnichannel Inbox — Smart Filters & Auto-Tagging

    Find the right conversations faster with smart filters, custom views and auto-tagging powered by AI.

    • Omnichannel
    • Improvement
    Read more
    An inbox panel listing channel conversations tagged High priority and Auto-tagged.

  3. May 8, 2025

    NEW

    Salesforce Integration — Two-way Sync

    Sync contacts, conversations and activities in real-time between Telvanta.ai and Salesforce.

    • Integrations
    • New Feature
    Read more
    The Salesforce cloud and a Telvanta chat icon joined by two sync arrows.

  4. May 2, 2025

    Call Recording Playback Issue — Fixed

    Resolved an issue where call recordings were not playing for some users in the call detail section.

    • Fix
    Read more
    An audio player window with a green waveform and a check mark.

  5. April 28, 2025

    Bulk SMS — Delivery Insights

    Get detailed delivery insights and error reasons for your bulk SMS campaigns.

    • Messaging
    • Improvement
    Read more
    A delivery report card with a pie chart and three progress bars.

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