Smarter answers.
Powered by your
knowledge.
Telvanta.ai Voice Agents integrate with your knowledge sources to deliver accurate, consistent and up-to-date responses in every conversation.
- Connect multiple knowledge sources
- Real-time sync and auto-updates
- Context-aware, accurate responses
- Always secure. Always reliable.
HOW IT WORKS
From knowledge to conversation
1. Connect
Connect your knowledge sources securely.
2. Ingest
We fetch and extract relevant information.
3. Understand
AI organizes and understands the content.
4. Retrieve
Finds the most relevant information in real-time.
5. Respond
Deliver accurate, natural responses instantly.
6. Improve
Continuously learns and gets smarter.
ALL YOUR KNOWLEDGE. ONE SMART AGENT.
Your knowledge.
Always with your agent.
Integrate once, and your AI Voice Agent will always have the right answers—whether it's about your products, policies, services or internal data.
Example Conversation
POWERFUL CAPABILITIES
Multi-source Integration
Connect docs, URLs, APIs, and databases.
Real-time Sync
Keep your knowledge base always up-to-date.
Smart Search
Semantic search understands meaning, not just keywords.
Permission Control
Role-based access and data privacy built-in.
Citation & Sources
Every answer comes with verifiable sources.
Custom Training
Fine-tune responses to match your brand voice.
USE CASES
Smarter conversations for every industry
Customer Support
Instant answers to product, service & policy questions.
Sales & Pre-sales
Accurate product info, pricing & availability.
Order & Delivery
Track orders, delivery status & returns.
Banking & Finance
Account info, transactions, fees & FAQs.
Healthcare
Appointment, insurance, treatment & FAQs.
Education
Admissions, courses, policies & guidelines.
Integrating our knowledge base with Telvanta.ai Voice Agents was a game changer. Our customers get instant, accurate answers 24/7 without waiting for a human.
Turn your knowledge intoconversations that convert.
Empower your AI Voice Agents with the right knowledge. Right now.