Telvanta
KNOWLEDGE INTEGRATION

Smarter answers.
Powered by your
knowledge.

Telvanta.ai Voice Agents integrate with your knowledge sources to deliver accurate, consistent and up-to-date responses in every conversation.

  • Connect multiple knowledge sources
  • Real-time sync and auto-updates
  • Context-aware, accurate responses
  • Always secure. Always reliable.
Documents, FAQs, websites, APIs and uploads feeding a knowledge engine that answers a caller's question with its source.

Trusted by 1,800+ Businesses Worldwide

DarazBritish CouncilGovernment of NepalTVSSamsungPathaoNIC ASIAVolkswagenWWFVianet

HOW IT WORKS

From knowledge to conversation

1. Connect

Connect your knowledge sources securely.

2. Ingest

We fetch and extract relevant information.

3. Understand

AI organizes and understands the content.

4. Retrieve

Finds the most relevant information in real-time.

5. Respond

Deliver accurate, natural responses instantly.

6. Improve

Continuously learns and gets smarter.

ALL YOUR KNOWLEDGE. ONE SMART AGENT.

Your knowledge.
Always with your agent.

Integrate once, and your AI Voice Agent will always have the right answers—whether it’s about your products, policies, services or internal data.

SecureUp-to-dateContext-awareReliable
Documents, FAQs, websites and APIs feeding one indexed knowledge stack.

Example Conversation

What are your delivery charges in Kathmandu?00:02For orders within Kathmandu Valley, delivery is NPR 100. Free delivery on orders above NPR 1,500.00:04Source: Delivery Policy Doc

POWERFUL CAPABILITIES

Multi-source Integration

Connect docs, URLs, APIs, and databases.

Real-time Sync

Keep your knowledge base always up-to-date.

Smart Search

Semantic search understands meaning, not just keywords.

Permission Control

Role-based access and data privacy built-in.

Citation & Sources

Every answer comes with verifiable sources.

Custom Training

Fine-tune responses to match your brand voice.

USE CASES

Smarter conversations for every industry

Customer Support

Instant answers to product, service & policy questions.

Sales & Pre-sales

Accurate product info, pricing & availability.

Order & Delivery

Track orders, delivery status & returns.

Banking & Finance

Account info, transactions, fees & FAQs.

Healthcare

Appointment, insurance, treatment & FAQs.

Education

Admissions, courses, policies & guidelines.

“

Integrating our knowledge base with Telvanta.ai Voice Agents was a game changer. Our customers get instant, accurate answers 24/7 without waiting for a human.

Pratikaha ShresthaHead of Customer Success, WorldLink
80%Reduction inSupport Tickets
90%+Answers fromKnowledge Base
70%Faster ResolutionTime
99.9%KnowledgeAvailability

Turn your knowledge intoconversations that convert.

Empower your AI Voice Agents with the right knowledge. Right now.