Telvanta
AI VOICE AGENTS FOR CUSTOMER SUPPORT

Exceptional support.
Every time.
Powered by AI.

Telvanta.ai AI Voice Agents handle your customer support calls 24/7—answering questions, resolving issues and delighting your customers.

  • Instant answers, 24/7
  • Resolves queries from simple to complex
  • Escalates to humans when needed
  • Happier customers. Lower support costs.
A support call handled end to end by the AI agent, with resolution rate, response time and satisfaction alongside.

Trusted by 1,800+ Businesses Worldwide

DarazBritish CouncilGovernment of NepalTVSSamsungPathaoNIC ASIAVolkswagenWWFVianet

WHY BUSINESSES CHOOSE TELVANTA.AI

AI Voice Agents that support like your best team members

Instant Response

No waiting. Customers get answers in seconds.

Handles Common Queries

FAQs, product info, order status, returns, complaints & more.

Smart Escalation

Complex issues are smoothly handed over to human agents.

Sentiment Aware

Detects customer emotion and responds with empathy.

Lower Costs

Automate up to 70% of support conversations.

Continuously Learning

Gets smarter with every conversation.

HOW IT WORKS

From customer request to resolution in seconds

  • 1Customer calls your support number
  • 2AI Voice Agent greets and understands the issue
  • 3Provides instant answer or takes action
  • 4Escalates to human agent if needed
  • 5Issue resolved. Customer satisfied.
The customer, the AI voice agent and the human agent strung along one live voice trace.

Live Conversation Example

Customer:I want to return a product. How can I do that?

AI Agent:Sure! I can help you with that. Could you please tell me your order number?

Customer:It's 98765.

AI Agent:Thank you! Your return is eligible. I've initiated the return process. You'll receive a pickup tomorrow.

98%Resolution Rate2.1sAvg. Response Time4.9/5Customer Satisfaction

BUILT FOR EVERY SUPPORT NEED

Order & Delivery

Track orders, delivery status, delays

Returns & Refunds

Handles return requests, refund status

Billing & Payments

Answers on invoices, payments, due dates

Product Support

Troubleshoot issues, features, usage

Account Assistance

Password reset, profile updates, account help

General Inquiries

Policies, timings, offers and more.

Telvanta.ai AI Voice Agents have transformed our support experience. Customers get instant help, our team focuses on complex issues, and CSAT has gone up by 40%.

Rohit ShresthaHead of Support, Daraz Nepal
4.9/5Based on 1000+ reviews

REAL IMPACT. REAL RESULTS.

70%

Reduction in support workload

40%

Increase in customer satisfaction

60%

Faster issue resolution

24/7

Support without extra cost

Better support. Happier customers.

Let Telvanta.ai AI Voice Agents handle your support—day and night.