Telvanta
AI KNOWLEDGE HUB

Knowledge Base
One source. Smarter answers.

Centralize your business knowledge and empower your AI agents to deliver accurate, consistent and up-to-date answers—across every conversation.

  • Organize documents, FAQs, policies and more
  • AI-powered search for precise, context-aware answers
  • Keep information fresh with version control & updates
  • Secure access with roles and permissions
  • Continuously improve answers with analytics
An indexed knowledge library of PDFs, policies and help-centre pages beside a preview of the AI answering a refund question with its cited sources.

Multiple Source Support

Upload files, docs, URLs, FAQs, and more.

AI-Powered Indexing

Smart parsing, chunking & semantic indexing.

Real-time Updates

Keep your knowledge fresh and AI responses accurate.

Secure & Controlled

Role-based access, data encryption & audit logs.

Works Everywhere

Power your AI agents, chat, workflows & integrations.

Insights & Analytics

See what's used, what's helpful, and what to improve.

HOW IT WORKS

From information to intelligent answers

1. Ingest

Add files, docs, URLs or connect a source.

2. Process

AI reads, extracts & understands content.

3. Index

Knowledge is indexed for semantic search.

4. Retrieve

AI finds the most relevant information instantly.

5. Respond

AI delivers accurate, context-aware answers.

POWER EVERY CONVERSATION

Empower your AI agents with trusted knowledge

Customer Support

Answer FAQs and complex queries instantly.

Sales & Pre-sales

Share product info, pricing, policies & proposals.

Onboarding & Training

Guide new users and teams with accurate information.

Internal Helpdesk

Resolve employee queries faster with company docs.

Policy & Compliance

Ensure consistent answers based on official policies.

Workflow Automation

Use knowledge in automations, notifications & actions.

Built for business, designed for scale

Support for 100+ file types
Semantic search with AI understanding
Custom categories & smart tagging
Version control & change history
Access roles & data permissions
API access for seamless integration
AI Chat AgentOnline
How do I integrate Telvanta.ai with my CRM?10:30 AM
You can integrate Telvanta.ai with your CRM using our REST API or native integrations. We support Salesforce, HubSpot, Zoho and more. Here's a quick guide to get started.10:31 AM

Sources

API Integration Guide.pdfCRM Integrations.docxDeveloper Docs

Top Questions

Refund Policy256Pricing Plans198API Integration142Product Features128Onboarding Guide96View All Insights

80%

Faster Answer Resolution

90%

More Accurate Responses

60%

Reduction in Manual Search Time

100%

Centralized & Up-to-date Knowledge

98%

Customer Satisfaction Improvement

Seamlessly connects with your tools

Google DriveDropboxConfluenceSharePointNotionOneDriveBoxZendesk+ More

Turn your knowledge into better conversations.Enable your AI agents with the knowledge they need.

Centralize. Organize. Empower. Deliver exceptional customer and employee experiences with Telvanta AI Knowledge Hub.